Mid-Scotland and Fife MSPs, Liz Smith and Murdo Fraser, have met with the Transport Minister and Scotrail officials to discuss current issues with the railways in Fife and Tayside.
Murdo raised concerns over capacity and stop-skipping in Fife and also called for Dalgety Bay to receive more services.
In response, Scotrail confirmed that new rolling stock will arrive later this year and 5,000 extra seats will be added to serve Fife. Officials have also confirmed that they will investigate the possibility of more services stopping in Dalgety Bay.
Liz pressed officials over the accuracy of information presented on gantries and the app and Scotrail have confirmed that they will work to synchronise these services better in the future.
Scotrail also confirmed that they will consult on service changes later in 2018 with a view to creating a new timetable in 2019.
Commenting Liz Smith MSP said;
“It was good to meet with both Humza and Scotrail today to put across the real and legitimate concerns of frustrated rail users in Fife and Tayside. There are longstanding issues over the accuracy of information on the app and on gantries and I was pleased to hear officials commit to sorting this out.
“Stop-skipping is a huge issue for Fifers and it was important to hear transport bosses acknowledge this problem and put forward new solutions.
“Ultimately, commuters are growing weary of overcrowding, inaccurate information and delayed services and with the cost of rail travel increasing its high time that it delivered value for money.”
Commenting Murdo Fraser MSP said;
“Rail passengers across the country are clearly unhappy with the current service and those running our railways must be held to account.
“As a frequent rail user I was keen to raise issues over capacity and I was pleased to see an extra 5000 seats added to services in Fife every day. Residents in Dalgety Bay are calling out for more stops and Scotrail must seriously investigate what is becoming a big local issue.
“I would also encourage passengers to engage with Scotrail over their new timetable which they are hoping to roll out in 2019. Only by communicating with transport bosses will rail users get the service they deserve.
“However, for many users these changes can’t come soon enough and it’s imperative that our rail services start delivering proper value for money.”